FAQs

Kelch's Flooring Design Center

  • What types of flooring do you offer?

    We offer a full range of flooring options, including carpet, hardwood, luxury vinyl plank (LVP), laminate, and tile. Our team helps you choose the right material based on your space, style, and lifestyle needs.
  • Do you work with both residential and commercial customers?

    Yes. We specialize in both residential and commercial flooring and carpeting projects, from single-room home updates to large-scale offices, retail spaces, and multi-unit properties.
  • Do you provide design assistance?

    Absolutely. As one of the area's leading flooring stores, we help our customers find designs they're satisfied with. Our onsite team specializes in flooring design and can help you select colors, textures, and materials that complement your space, whether it's a home or business.
  • What is an in-home consultation?

    An in-home consultation allows us to bring samples directly to your space before flooring installation, take accurate measurements, and discuss design options in your own lighting and environment. This helps ensure the best possible fit and final result.
  • How long does flooring installation usually take?

    Installation timelines vary by material and project size. Call and set up a time for a free consultation to discuss a flooring installation plan that works for you.
  • Do you remove old flooring?

    Yes. We offer professional removal and disposal of existing flooring as part of our flooring installation services, helping make the process stress-free.
  • Are your installers experienced?

    Yes. Our installers are trained, experienced, and fully insured, ensuring your project is completed safely, professionally, and to industry standards, whether it's hardwood flooring, carpeting, or vinyl plank flooring. Altogether, we have over 150 years of cumulative experience on our team.
  • What flooring options are best for pets and kids?

    For homes with pets or children, LVP, tile, and certain carpeting styles are popular choices due to their durability, ease of cleaning, and resistance to stains and scratches.
  • How do I maintain my new flooring?

    Maintenance depends on the material. Carpeting, vinyl plank flooring, and hardwood flooring all have different maintenance requirements. We provide care and cleaning guidelines for your specific flooring to help protect your investment and extend its lifespan. According to HomeAdvisor, hardwood flooring has a lifespan of 100 years when properly maintained.